Reliable Roofers in Kent

Premier Roofing is a family run roofing business based at Shadoxhurst just outside Ashford, working across Kent and the south coast. If you are looking for a reliable roofer, the fair thing to give you is facts you can check rather than adjectives. We hold a rating of ten out of ten across every verified review on our Checkatrade profile, we have over ten years in the roofing trade, our workmanship is backed by a one thousand pound guarantee, our quotes are free and carry no obligation, and we run a twenty four hour call out for genuine emergencies. Every one of those can be verified independently in about two minutes, which is rather the point.

We lead with checkable things because roofing is the one trade where you cannot inspect what you are paying for. Your roof sits above your head, you will never see it finished up close, and you are trusting someone to build it properly when nobody is watching. Every roofing company in Kent calls itself trusted and reliable, so the word on its own is worthless. From working with clients across Ashford, Romney Marsh, Dymchurch, Lydd, New Romney and Hythe, we have found that the homeowners who end up with problems are rarely the ones who spent too little. They are the ones who never asked what was actually going on the roof. What follows is how Premier Roofing works, what we fit and why, and exactly what you should ask us before you agree to anything.

What our reviews actually show

Anyone can publish testimonials on their own website. We wrote ours too, and you have no reason to believe them.

Our verified Checkatrade profile is different, because we cannot edit or remove anything on it. It carries six reviews, every one rated ten out of ten, covering ridge tile replacement, a chimney repair, a felt roof leak, a roof replacement and general repairs, spread across the TN25, TN26 and ME14 postcodes. One homeowner near Ashford noticed tiles had come off, called us, and had a free quotation in hand within twenty four hours with no obligation to use us. There are also more than thirty photographs of completed work on the profile.

Six reviews is not an enormous number and we are not going to pretend otherwise. What matters is that all six are independently verified, each is tied to a real postcode and a named job, and Ken Perkins has been a Checkatrade member since September 2024 without a single mark against him. A modest number of verified reviews from your own area is worth considerably more than a large number you cannot trace.

Our quotes are itemised, and that is deliberate

The quote is the most revealing document you will see from any roofer, and most people barely read it.

In our experience, an itemised written quote works better than a single headline price because the itemisation is the only place the corners become visible. Two quotes for the same re-roof can sit eight hundred pounds apart and describe entirely different jobs. One means stripping the roof, new treated battens, a breathable membrane, stainless steel fixings and a mechanically fixed dry ridge. The other means re-using the old battens, bedding the existing ridge back down in mortar and putting the original tiles back on. The second is not a cheaper version of the first. It is a smaller job wearing the same name, and you meet the difference about six years later.

Ours sets out what is being fitted, not just what it costs, so you can put it next to anyone else's and compare like for like. It helps to know roughly what the cost of a roof replacement usually runs to before you start comparing, because a figure well below the range is a warning rather than a bargain. There is a real difference between good value and simply picking the cheapest roofing option going, and we will tell you where it is sensible to save and where it is false economy.

Why we specify coastal roofs differently

This is where working from Shadoxhurst genuinely matters, and it is the part most homeowners never think to ask about.

Kent is not one roofing environment. From our yard we can be on a sheltered inland roof in Ashford or standing on an exposed bungalow at Lydd or Dymchurch inside half an hour, and those two roofs need different specifications. Salt carried in off the Channel corrodes ferrous metals far faster than ordinary damp air, so galvanised nails and clips that would last decades in Ashford give up years earlier out on the Marsh. We have taken tiles off roofs after nothing more than a breezy week, purely because the fixings holding them had rusted through. That is a specification failure, not a tile failure, and it is why we quote stainless fixings on exposed coastal work as standard rather than as an upgrade.

Salt works on mortar too, and the most exposed masonry on any roof is the chimney stack, standing proud on all four sides and warmed from the inside while everything around it stays cold. That combination is why chimney repairs and repointing make up a steady share of our work, and why stacks are usually the first part of a coastal roof to need attention rather than the last.

Wind is the other factor. It pulls upwards on a roof rather than pressing down, and the suction is fiercest at the ridge, the verges and the eaves, which is exactly why storm damage almost never starts in the middle of a slope. BS 5534, the British Standard covering slating and tiling, was revised in 2014 so that ridge and hip tiles must be mechanically fixed rather than held on with mortar alone, a change the National Federation of Roofing Contractors pushed hard for. Plenty of roofs around here still rely on bedding mortar that was never designed for the exposure it now sits in, which is why we replace more ridge tiles than almost anything else.

If a roofer quotes the same specification for a Lydd bungalow as for a sheltered terrace in town, they either do not know the difference or have not priced for it.

Insurance, guarantees and who signs the work off

We carry full public liability insurance and we will show you the certificate. Ask us, and ask anybody else, and check the name on it matches the business quoting you.

Our workmanship is covered by a one thousand pound guarantee through Checkatrade, which is a written commitment rather than a verbal promise. There is a difference between a guarantee on the work and a manufacturer's warranty on the tiles, and it is worth knowing which one you are being offered.

There is one more check almost nobody makes. If more than half a roof slope is being replaced, the work falls under building regulations and must be signed off, either through local authority building control or by a roofer registered to self certify. The thresholds are set out plainly by the Planning Portal. We raise this with you at quote stage on any full re-roof. A roofer who never mentions it either does not know it applies or intends to skip it.

The work we take on

Our Checkatrade profile lists forty four separate roofing skills. That covers pitched and flat roofs, tiled and slate work, felt, fibreglass, rubber and single ply, leadwork and flashing, dry ridge and dry verge, roof windows, guttering, fascias and soffits, moss removal and roof cleaning. You can see the full range of roofing services we offer alongside the areas we cover, which run from Ashford out across Romney, New Romney, Dymchurch, Lydd and Hythe.

Broadly the work splits two ways. Domestic jobs for homeowners, from a single slipped tile to a complete replacement. And commercial jobs for businesses, landlords and property managers, where larger roof areas, more complex drainage and keeping disruption to a minimum change how the work is planned. We undertake insurance work on both.

We also keep a twenty four hour call out running, because roofs rarely fail at a convenient hour, and with storm damage the sooner a roof is made watertight the smaller the eventual bill. That said, we would far rather come out, look and tell you the roof is sound than have you find out otherwise in December, and we have talked plenty of people out of work they did not need. There are clear, visible signs that a roof genuinely needs replacing, and we will get up there and photograph them for you rather than deliver a verdict from the pavement.

Get a free quote

If you want a reliable roofer in Kent, start by checking the things above on us and on anyone else you are considering. We are comfortable being checked, because nothing on our profile falls apart when you look at it.

When you are ready, call us on 01233 234554, email premier_roofing@hotmail.com, or get in touch through our contact page and we will arrange a look at your roof. Quotes are free, there is no obligation, and you can see photographs of recent jobs in our gallery and on our Checkatrade profile before you decide anything.